See this article's section on Antivirus products for help with specific security products that can produce these errors, such as Avast, AVG and ESET software.Īlternatively, you can uninstall third-party security software and use Windows Defender, the built-in antivirus.įirefox uses certificates on secure websites to ensure that your information is being sent to the intended recipient and can't be read by eavesdroppers. If you see secure connection errors on multiple secure websites, updating your security product or modifying its settings may resolve the issue. This can produce connection errors or warnings on secure websites. Many security products use a feature that intercepts secure connections by default. Other websites may require HTTP Strict Transport Security (HSTS) and will not allow access with an insecure connection. Note: The option to enable TLS 1.0 and 1.1 has been removed from the error page in Firefox version 97. For more information, see this Mozilla blog post. Websites that don't support TLS version 1.2 or higher will display a Secure Connection Failed error page with Error code: SSL_ERROR_UNSUPPORTED_VERSION and a message that says, This website might not support the TLS 1.2 protocol, which is the minimum version supported by Firefox. Since Firefox version 78, the minimum TLS version allowed by default is TLS 1.2. Contact the owners of the website and ask them to update their TLS version to a version that is still current and still secure. Firefox protects you by preventing navigation to such sites if there is a problem in securely establishing a connection. Some websites try using outdated (no longer secure) Transport Layer Security ( TLS) mechanisms in an attempt to secure your connection. There is no option to add a security exception to visit the website. The error page will include a description of the potential security threat and an Advanced… button to view the error code and other technical details. Please contact the website owners to inform them of this problem.ĭid Not Connect: Potential Security IssueĬertain secure connection failures will result in a Did Not Connect: Potential Security Issue error page.The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.The error page will also include the following information: There is no option to add a security exception to bypass this type of error. If Firefox cannot establish a secure connection, it will display a Secure Connection Failed or Did Not Connect: Potential Security Issue error page.Ī Secure Connection Failed error page will include a description of the error and a Try Again button. ![]() When a website that requires a secure ( HTTPS) connection tries to secure communication with your computer, Firefox cross-checks this attempt to make sure that the website certificate and the connection method are actually secure. ![]() 1.2 Did Not Connect: Potential Security Issue.1 Secure connection cannot be established.Peer's Certificate issuer is not recognized. HTTP Strict Transport Security: true HTTP Public Key Pinning: false Certificate chain: -BEGIN CERTIFICATE- MIIDcDCCAlgCAxAASDANBgkqhkiG9w0BAQsFADB9MQswCQYDVQQGEwJJTDERMA8G A1UECBMIR3VzaCBEYW4圎jAQBgNVBAcTCUhlcnR6aWxpYTEhMB8GA1UEChMYR3Jl ZW5UZWFtIEludGVybmV0LCBMdGQuMQwwCgYDVQQLEwNXZWIxFjAUBgNVBAMTDWNs b3VkZ3VhcmQubWUwHhcNMTIwODE0MDUwMDAwWhcNMTgwODExMTUzNTE1WjB9MQsw CQYDVQQGEwJVUzETMBEGA1UECBMKQ0FMSUZPUk5JQTESMBAGA1UEBxMJTG9zIEdh dG9zMRYwFAYDVQQKEw1OZXRmbGl4LCBJbmMuMRMwEQYDVQQLEwpPcGVyYXRpb25z MRgwFgYDVQQDEw93d3cubmV0ZmxpeC5jb20wggEiMA0GCSqGSIb3DQEBAQUAA4IB DwAwggEKAoIBAQDYgoM0AiQpbtUygjneu8GxW5IQqFZXad3oDRNQdRYG6oBOhEAK Uaz/4upG9f05qZb/jM+k6hvWZ2n3Lm+r7RpVx07J/dm5y圓qUCCgWunp7FiESUVV 6s2kpKY3+erJ2qBYq65hViVRnOoJ2j1G1ryxneC5k0Ys2QhH718omdWxaVurwTMO 6Ak//MXWpB9rJ/圓TGqOxMFelfrYD4o13KKF39lDeCjUi8eYc8p1y2Cfp+ex79oJ yK/0Wk2Pmq85KZUrgXhKAQUViMXnuBjtlZIRHjSIq3jlz/UIoOAcTn0663lyhf29 GlQX5G6DL75wkyFZ8SvjQN6W0OtkG0+GGmPdAgMBAAEwDQYJKoZIhvcNAQELBQAD ggEBAHg8PKNM4XtVuPdQtx5PHx+9x/zcmFbsE57OOojfitgMianTLc8biK8UuUc9 LswTV+NXxXc1PLgBhqJNGuSDVz0WpvQeNnjZRLLWrlcPxs8zfx/1rRIiu8uO2+ty Vo0aC372Xno4uLAw7MA8Q0zswtlph9B0Coe6nAFISEZVfAmds5OgOjVK89dswdHy B/lalh5h3z4Ph9BbtViV4QGKJpPoNT5ZpB71faoZ2gbGotWvNGKxulpoFYHhNqUN 1DVJVo6/X23LUpWjW8aFtoqZCeL2HeLpHy0vz4/2aa/i7CK8kkw8v7kg8mh3wP5a UCT4OvOgWW4jSuZpXuZ8zz8Z7A0= -END CERTIFICATE. An additional root certificate may need to be imported. ![]() The server might not be sending the appropriate intermediate certificates. The certificate is not trusted because the issuer certificate is unknown. Below is the info you asked for.I hope you can help me.Thanks I am Honduras and have it under central america.
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